HomeNest1993 LLC (hereinafter referred to as “we” or “the Company”) values your privacy and is committed to protecting the personal information you provide when visiting and using our website, purchasing products, and communicating with us. This Privacy Policy outlines how we collect, use, store, and protect your information.
- Information We Collect
We may collect the following information when you visit the website, create an account, place an order, or contact us:
Name, email address, and phone number;
Billing and shipping addresses;
Order, transaction, and purchase history;
Inquiries, feedback, and other information you voluntarily submit to us;
Technical information such as IP address, browser type, device information, pages visited, and website usage data.
Payment information required during the checkout process may be processed directly by third-party payment service providers; we generally do not store full credit card numbers or other complete payment credentials.
- How We Use Information
We may use the collected information to:
Process, confirm, and ship your orders;
Provide customer service and after-sales support;
Handle refunds, returns, and related requests;
Send important notifications regarding your orders or account;
Improve website functionality, product presentation, and the shopping experience;
Prevent fraud, unauthorized transactions, and other security risks;
Comply with applicable laws, regulations, and legal processes.
Unless permitted by law or authorized by you, we will not use your personal information for purposes unrelated to the original collection purpose.
- Cookies and Similar Technologies
Our website may use cookies, pixel tags, and similar technologies to remember your website preferences, maintain shopping cart functionality, analyze website traffic, and improve the user experience. You can manage or restrict cookies through your browser settings, though doing so may affect certain website functions.
- Information Sharing
When necessary to provide website and order services, we may share required information with trusted third-party service providers, such as:
Payment processing service providers;
Order processing and delivery service providers;
Website hosting and technical service providers;
Data analytics and website security service providers;
Customer service and communication service providers.
We do not sell your personal information. We require relevant service providers to process personal information solely for authorized purposes and to implement reasonable security measures to protect such information. 5. Data Security
We implement reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, use, modification, disclosure, or loss. However, no method of internet transmission or electronic storage is absolutely secure; therefore, we cannot guarantee that information security is entirely risk-free.
- Data Retention
We retain personal information for the period necessary to fulfill the purposes described in this Privacy Policy, determining retention periods based on applicable laws, tax, accounting, dispute resolution, and other legitimate business needs. When the information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with applicable laws.
- Third-Party Websites
Our website may contain links to third-party websites or services. These third-party websites have their own privacy policies and data processing rules. HomeNest1993 LLC is not responsible for the privacy practices of third-party websites; we recommend reviewing their privacy policies before using their services.
- Privacy of Minors
Our website is not specifically directed at children. We do not knowingly collect personal information from children who have not reached the applicable age of consent. If you believe a minor has provided us with personal information, please contact us so that we may take appropriate measures in accordance with applicable laws.
- Your Privacy Rights
Depending on your location and applicable laws, you may have rights such as the right to access, correct, delete, or restrict the processing of your personal information. To the extent permitted by law, you may submit requests via our customer service email. We may need to verify your identity to protect the security of your account and personal information.
- California Privacy Rights
If you are a California resident, applicable California privacy laws may grant you additional privacy rights, including the right to know the categories of personal information we collect and the purposes for which it is used, the right to request access to or deletion of your personal information, and the right to opt out of certain data sharing or sales practices where required by law.
As privacy rights may vary based on specific circumstances and applicable laws, we will handle your legitimate privacy requests in accordance with applicable laws.
- Updates to the Privacy Policy
We may update this Privacy Policy to reflect changes in our business, website functionality, or applicable laws. Updated versions will be posted on this page and will take effect as of the updated “Effective Date.” We recommend checking this page periodically to stay informed about our latest privacy protection measures.